Eric and his entire crew were extremely knowledgeable and professional from start to finish. They performed a thorough diagnostic, quickly identified the root cause of our issue, and kept us informed every step of the way. Eric was transparent and communicative throughout the entire process, especially when the distributor sent the wrong part. Instead of immediately ordering more parts, he had his crew come back out to troubleshoot with tech support first, which ended up saving us both time and money. We had initially called another company to pump our tank, and they told us we needed to replace our pump at a cost of $3,800. Thankfully, we got a second opinion from Eric, who provided an honest diagnosis and a much more reasonable quote saving us over $2,000!!! It’s hard to find dependable, trustworthy service these days, but Eric and his team absolutely delivered. I highly recommend them for their professionalism, integrity, and excellent customer service!
What our customers say
20 reviews carried over from our Facebook and Google pages, word for word.
Shown below are 20 reviews we have carried over from our own pages — 10 from Google and 10 from Facebook. They are unedited, including spelling.
It was time to have our septic pumped. Called the company that took care of it when we moved in. Their price seemed very high, saw a Hometown Septic ad and read through the comments. Each question was responded to with a dm. I sent a message early morning, thinking they would respond around 8am. Nope, Eric responded immediately. Asked me a few basic questions and provided a very reasonable price. He was even able to fit me in same day. I am so pleased with the service, I had them put me on a 4 year reminder email. The key is maintenance! Eric is very personable and professional. I highly recommend Hometown Septic. 🙂
Had my septic tank pumped today for the first time. It was a great experience. Eric and Cole did a nice job. They called on their way to our home and gave us an ETA of 7:45-8:00 am and arrived on time. Both of them were very polite and explained to me how everything works(our first experience with septic). The whole process took about 1 1/2 hours. Hometown Septic is my go to company from now on. Price was reasonable and,even just as important, Eric returned all my communications and did everything he said he would do. I give this company a full 10/10 and would highly recommend them.
I cannot say enough about Hometown septic solutions. We had a big septic issue due to a widespread saturated ground and they had all of the equipment, replacement parts, and most importantly the knowledge to repair it. The owner, Eric, was a wonderful communicator, keeping me updated prior to the job and during the entire process. It’s hard to find great customer service and quality of work these days and they absolutely exceeded my expectations. Thank you Eric!
I can’t say enough good things about Hometown Septic Solutions and Eric, from the initial call to the completed work, they were professional, responsive, and incredibly knowledgeable. They took the time to explain what needed to be done and made sure everything was handled properly. The quality of their work and their attention to detail really stood out. I would not hesitate to use them again and would confidently recommend them to others.
Hometown pumped my septic tank out and did a great job ! The tank had not been pumped ever . The tank had never been pumped in 37 years. It was completely full and I just thought I might should have it pumped last week. So they came today 5/20/25 and spent 3 hrs. pumping it out . Don’t wait as long as I did , because I was fortunate not to have any problems. You may not be as fortunate so pump today . Recommend pumping every 5 to 7 years .
Hometown solutions done a fantastic job on my drain field i had about 6 different companies come out for estimates and out of all of them Eric was the only one that came with devices doing measurements and flagging stuff and actually took time to explain what needed to be done when the rest of them just dug a hole at my septic and quoted me high prices i recommend hometown septic solutions too anyone great job fellas
Eric provides the septic expertise you need and he does it in a friendly and helpful way. It is so good to find a local business doing things the way. The service he provided was on time and fair in pricing. If I or my friends need anything septic system wise we will always be calling Hometown Septic!!!
These guys are great. Great communication. They are honest, personable, and professional. They did great work fixing my septic tank instead of trying to upsell me a new system without even inspecting my system. All at an affordable price. Excellent job!!?
Hometown Septic Solution was A-1! They were very prompt and very thorough! It was like having a family member talking with me!! If you have to have a septic tank emptied, call Eric! He will fix you up!!
As a new customer they cam out soon and pumped the tank and installed a riser. The work was done very professionally. I would recommend them and will use them again!
Had them out to pump my septic today, they were very prompt, informative and polite! Got the job done quickly with no issues! Would highly recommend this company!!😀
They did an awesome job on septic tank that was slap full I would recommend this company to anyone to pump their septic tank out. Great job done
Eric came out today to pump my septic tank. He is quick, honest and knowledge. I definitely recommend him for any septic issue you may have.
Easy to work with. Very knowledgeable and professional. They pumped my tank and replaced my broken lid for me.
Highly Recommend!! Eric is great to work with, excellent communication through out and at a fair price!
Very good experience with them, price was reasonable and very friendly, would definitely recommend.
We recommend this company! They did a great job! If you need septic work,call them!!
The service was professional and the team was very knowledgeable and friendly.
Great communication, great price, great work, and super pleasant crew!
Last updated
Sometimes it arrives on paper
A customer sent this to Eric Gilbert after a job. It is the shortest summary of what we are going for that we have.
Need a septic tank pumped or looked at?
Call or send a message and we will get you on the schedule. Call for availability.