Eric and his entire crew were extremely knowledgeable and professional from start to finish. They performed a thorough diagnostic, quickly identified the root cause of our issue, and kept us informed every step of the way. Eric was transparent and communicative throughout the entire process, especially when the distributor sent the wrong part. Instead of immediately ordering more parts, he had his crew come back out to troubleshoot with tech support first, which ended up saving us both time and money. We had initially called another company to pump our tank, and they told us we needed to replace our pump at a cost of $3,800. Thankfully, we got a second opinion from Eric, who provided an honest diagnosis and a much more reasonable quote saving us over $2,000!!! It’s hard to find dependable, trustworthy service these days, but Eric and his team absolutely delivered. I highly recommend them for their professionalism, integrity, and excellent customer service!
Meet Hometown Septic Solutions
Locally owned, owner-operated, and based in Fountain Inn — over 15 years on Upstate septic systems.
Your neighbors for all things septic
Welcome to Hometown Septic Solutions, your trusted local experts in Fountain Inn, SC. With over 15 years of experience and locally owned by upstate native Eric Gilbert, we’re your neighbors for all things septic. Our team is committed to prompt, efficient service — because a happy home starts with a happy septic system.
Septic problems are stressful and easy to get overcharged on. That is the part we try hardest to get right: you get a clear explanation of what is actually wrong, what it costs, and what can wait.
What that looks like on a job
The reviews that come back most often are not about the pumping — they are about being told the truth. Two of them, in their own words:
It was time to have our septic pumped. Called the company that took care of it when we moved in. Their price seemed very high, saw a Hometown Septic ad and read through the comments. Each question was responded to with a dm. I sent a message early morning, thinking they would respond around 8am. Nope, Eric responded immediately. Asked me a few basic questions and provided a very reasonable price. He was even able to fit me in same day. I am so pleased with the service, I had them put me on a 4 year reminder email. The key is maintenance! Eric is very personable and professional. I highly recommend Hometown Septic. 🙂
Where we work
Based in Fountain Inn, SC, serving Fountain Inn, Anderson, Greenwood, Greenville, Simpsonville, Spartanburg and the surrounding areas of Upstate South Carolina.
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Need a septic tank pumped or looked at?
Call or send a message and we will get you on the schedule. Call for availability.